Return & Refund Policy – AURINA

At AURINA, we aim to ensure you are satisfied with your purchase. If there is any issue with your order, we’re here to help.

Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, undamaged, and in original packaging.
• Proof of purchase (order confirmation) is required.

Non-Returnable Items

• Products that are used, damaged after delivery, or not in original condition
• Customized or personalized items (if applicable)

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• If approved, refunds will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Items

• If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos.
• We will offer a replacement or full refund depending on the issue.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

For any return or refund queries, contact us at:
aurinadecor@gmail.com